Roster Voice.
Roster Voice, AI phone receptionist for the trades

Never lose another job to a missed call.

A receptionist that answers every call, day or night, understands your trade, captures the job for your dispatch, and texts you a summary before the caller hangs up. We build it around your business and it is live in 7 days.

Live in 7 days. You see it work in 30 days or you do not pay.

Live call 11:42 PM · after hours Answered
C
Caller
Hi, my water heater is leaking all over the closet and we have had no hot water since this morning.
E
Emily · your receptionist
I can help with that right now. One quick safety check first. Do you smell gas anywhere near the unit?
C
Caller
Now that you say it, yeah. There is a faint gas smell by the closet.
Urgency: emergency
E
Life-safety protocol
Get out. Call 911.
Runs before any booking flow, every time.
E
Emily · your receptionist
Then we stop right here. Hang up, get everyone out of the house, and call 911 first. This line will be here when you are safe.
Call resumed · 12:06 AM · utility cleared the house
C
Caller
The gas company cleared it, a loose fitting on the old line. Still no hot water, and the tank is done.
E
Emily · your receptionist
Glad everyone is safe. Let me get your name, address, and a callback number. I will get this to dispatch as urgent, and you will get a call first thing in the morning.
C
Caller
Maria G., 412 Wilson Ave. This number is fine for the callback.
You
Text to owner · 12:08 AM
New job captured: water heater replacement · Maria G. · urgent · address and callback attached.
Safety first, then the job. Every call, in order. You slept through all of it.
The problem

The call you miss is the job your competitor gets.

Your crews are in the field. It is after five. The phone is in your pocket while you are under a sink or on a roof. So the call rolls to voicemail, and voicemail is where jobs go to die.

The old way fails

Voicemail is a missed call with extra steps

Industry call-tracking data puts missed-call rates for home-service shops anywhere from around 15 percent on a normal day to over 60 percent during storms and after hours. And your shop is closed for 128 of the week's 168 hours.

Here is the part that hurts: industry call-tracking data shows 86 percent of callers who hit voicemail hang up without leaving a message. They do not wait. They call the next name on the list. By the time you call back that evening, someone else already has a truck in their driveway.

The mechanism

A custom AI employee that answers every time

Emily is a phone receptionist built for your trade. She picks up on the first ring, every call, around the clock, and does exactly what your best CSR does on a first call.

  • Understands your trade: no hot water is a water heater, not a generic ticket
  • Runs a life-safety protocol before anything else on a gas leak or carbon monoxide call
  • Gets the name, address, problem, urgency, and callback number
  • Captures the job for your dispatch or pages your on-call tech
  • Texts you a clean summary before the caller hangs up
The proof, live

Do not take our word for it. Call it yourself.

Right now, from wherever you are reading this. Try to trip it up. This is the real thing, not a recording.

903 627 8005 Call the demo
Try this

Tell it you have no AC and it is 95 degrees. See how it treats the urgency and what lands on the owner's phone.

Try this

Give it a fake address and a made-up problem. See whether it keeps its facts straight and gets what it needs.

Try this

Tell it you smell gas. Watch it drop the booking flow and run the life-safety protocol first.

The demo line does intake, triage, and safety. Calendar booking is wired in per build, on your scheduler.

What you get out of it

What it does for you, and the answer to every doubt.

Every one of these is the job it does for you, paired with the concern it answers before you have to ask.

The call you are losing today

Stop handing calls to the shop down the road

The caller who rings out to voicemail is not waiting for you. Emily catches the call you are losing right now, so the job stays yours instead of becoming your competitor's.

The concern it answersWill people know it is not a person and hang up? Some might. But the real choice is not Emily versus your best receptionist. It is answered versus voicemail, and industry call data puts voicemail's hang-up rate at 86 percent. Answered beats missed every time.
It sounds human

A real receptionist, not a phone tree

Emily speaks naturally, handles interruptions, and paces like a person. No press-one menus, no robotic script. Callers get a warm, competent answer at 11 PM when they expected a beep.

Straight upWe will not tell you it is indistinguishable from your top CSR, because you have a good ear and you would catch us. What we will say is it sounds like a capable receptionist who never has a bad day and never misses the phone.
Get your nights back

Off the phone at dinner and at 2 AM

You and your spouse stop being the after-hours answering service. You wake up to clean summaries instead of a voicemail mess, and the phone stops running your evenings.

The concern it answersMy customers want a real person. Keep answering the 2 PM Tuesday calls live. This is for overflow and after hours, the calls physically getting your voicemail today. Those callers are not getting a relationship right now, they are getting a beep.
Never miss the emergency

The after-hours windfall gets caught

The burst pipe at midnight and the no-heat call during the first freeze are your highest-value jobs, and they skew after hours. Emily catches them and, when it is a true emergency, runs her life-safety protocol first, then captures the job or pages your on-call.

What it does on dangerGas leak or carbon monoxide: she tells the caller to hang up, get out, and call 911 before any booking flow. Flooding, a burst pipe, water near electrical: safety questions first, then straight to your on-call as an emergency.
Handle the surge

Ten calls at once, no busy signal

When the first heat wave hits and the phone will not stop, a single person can only take one call at a time. Emily holds every call at once, so the fifth caller during a storm gets the same clean answer as the first.

The concern it answersWhat if ten callers hit at once and it chokes? It cannot choke on volume. Every caller gets the same first-ring answer whether it is call one or call ten, and every one of them lands on your phone as a summary.
You stay in control

You approve what it does, and see everything

You get an owner dashboard with every call, every summary, in one place, and a text for every call. Nothing about how Emily represents your business happens without your say-so.

The concern it answersIs my business too custom for this? It does intake and triage, not diagnosis or quoting. It gathers the facts, captures the job, or escalates. The custom judgment, the bid, the price, all of that stays with you.
The night shift

It is 2 AM. Your phone is answered.

The furnace dies during the first freeze. The pipe lets go over a finished basement. Those calls do not wait for business hours, and neither does the shop that wins them. While you sleep, Emily picks up on the first ring, runs the safety questions, and puts the job on your phone.

128of 168
hours a week fall outside business hours. Your shop is closed for most of the week your customers live in.
Straight math on a 40-hour week
86percent
of callers who hit voicemail hang up without leaving a message. They call the next name instead.
Industry call-tracking data
10at once
calls held at the same time, storm-day surge included, with no busy signal and no hold music.
Included in every build
7days
from the discovery call to answering real customers, built and stress-tested on your trade.
The build promise
The offer

Everything in the build, stacked.

This is not a form you fill out on your lunch break. It is a receptionist built for your trade and stress-tested over 7 days before it ever answers a real customer.

  • Discovery call and workflow mapping

    We sit down and map how your calls actually flow: your services, your service area, your dispatch, your on-call, the calls that matter most.

  • Custom build on your trade, services, area, and voice

    Not a template. Emily is built to know your trade language, your service menu, the zip codes you cover, and to sound the way your shop should sound.

  • Life-safety protocol

    Gas leak or carbon monoxide: hang up, get out, call 911, before any booking flow. Flooding, burst pipes, water near electrical: safety questions first, then straight to your on-call as an emergency.

  • Trade-context routing

    No hot water gets treated as a water heater job. No cooling in July gets flagged as urgent. It routes by what the problem actually is, not a generic ticket.

  • Owner dashboard

    Every call, every summary, in one place, and a text for every call. You start the day knowing exactly what came in overnight.

  • A text summary of every call

    Before the caller hangs up, you get the name, the problem, the urgency, and the callback number on your phone. Nothing slips through.

  • Integrations, scoped to your buildPer build

    Calendar booking wired into your scheduler, on-call paging wired into your dispatch flow. We connect Emily to the tools you already run, where you want her connected.

  • Live in 7 days

    From the discovery call to answering real calls in a week. This is the fastest thing we build, and we build it while you run your shop.

  • You approve what goes out

    You set what Emily is allowed to do and see how she is handling calls. Autonomy loosens only as you trust it. You stay in control from day one.

One recovered after-hours job can be worth more than the whole engagement. Investment is scoped per engagement, once we understand your business.

30-day guarantee

You see it work, or you do not pay.

If Emily is not hitting the success criteria we agree on within 30 days, we rebuild it free or refund the build fee, every dollar of it.

We write those success criteria with you at the discovery call, so there is nothing fuzzy about what working means. The risk is ours, not yours.

Still reading instead of dialing? The demo answers on the first ring.

903 627 8005
Straight answers

The questions every owner asks.

Will my customers know it is not a person and hang up?

Some will, and we will not pretend otherwise. But the honest comparison is not Emily versus your best receptionist. It is Emily versus voicemail, and industry call-tracking data shows 86 percent of people who hit voicemail hang up without leaving a message. When a basement is flooding at 11 PM, the caller cares that somebody picked up. Right now those callers are already leaving. Emily captures the ones who would have hung up.

My business is too custom for a computer.

It is doing intake and triage, not diagnosis or quoting, and you would never want it to. It gets the name, address, problem, urgency, and callback number, then captures the job for your dispatch or pages your on-call. The custom work, the bid, the diagnosis, the price, stays with you. It just makes sure the call gets captured instead of lost.

I tried one of these and it was terrible.

Then you are already sold on the concept and just got burned on execution. The bad ones usually did one of three things: no escalation for real emergencies, made up a time or price they had no business promising, or left no clean record. Emily never promises an ETA or a quote, escalates real emergencies to a human, and writes a clean summary of every call.

My customers want to talk to a real person.

Keep answering the daytime calls live. This is for overflow and after hours, the flood-at-midnight and the third call during a heat wave. Those people are not getting a relationship right now, they are getting your voicemail and then your competitor. Emily is the coverage for the calls your team physically cannot get to.

What does it cost?

It is scoped to your build, so we will not pretend there is one number. What we will tell you before you spend a dollar: there is a one-time build and a flat monthly, no per-call surprises, and one recovered install typically covers a year of it. A 20-minute scoping conversation ends with your exact number and a straight recommendation, even if that recommendation is that you do not need us.

How fast is this actually live?

Seven days from the discovery call. We do the building. You point us at how your shop works, we map it, we build and stress-test Emily on your trade, and she is answering real calls in a week.

What if it does not work for my shop?

Then you do not pay. We agree on the success criteria at the discovery call. If Emily is not hitting them within 30 days, we rebuild it free or refund the build fee, every dollar of it. You see it work or you walk away whole.

Real limits

Why we cannot start everyone at once.

No games

Every Emily is built by hand for one specific shop, over 7 focused days.

There is no countdown timer on this page and there never will be. What is true is that each build gets a full week of focused work, so we only start as many in a week as we can do right. If the timing matters to you, the scoping conversation is where we tell you the honest next-available slot.

Twenty minutes. Your calls mapped. A straight answer on fit.

We map how your calls flow today against what Emily can catch, and you get a straight yes or no on whether this is right for your shop. No pressure, no script.

How to start

Reply to the text or email that brought you here and we will set up the 20-minute conversation, or call the demo line first and hear Emily for yourself.

You see it work, or you do not pay.

Not ready to talk? Reply audit to the text or email that brought you here and we will pull your missed-call number from last month, free, and send it to you. If it is three, you do not need us. If it is thirty, you will want the call.

Your build is designed around your trade, your services, and your area, and investment is scoped per engagement. Built by the team whose AI employees run Revion's own operations every day.

Live demo, try to trip it up Call 903 627 8005